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Mon, 29 Jul



Designing Systems that Support Delivery of Strategic Objectives

Learn how to achieve consistent and exceptional outcomes by aligning your system design with Shingo Guiding Principles for excellence.

Designing Systems that Support Delivery of Strategic Objectives
Designing Systems that Support Delivery of Strategic Objectives

Time & Location

29 Jul 2024, 3:00 PM – 4:00 PM GST



About the event

Designing Systems That support Delivery of Strategic Objectives

Organizational success relies on well-designed systems that achieve specific goals. Poorly designed systems cause variations in behavior and results, hindering success. By adhering to the Shingo Guiding Principles, organizations can strategically influence behavior towards the ideal, ensuring consistent and exceptional outcomes.

Join us to learn how to design and align systems that support the delivery of your strategic objectives.

Learning objectives

The webinar will address:

1-Understand the fundamental concepts of system design and its impact on organizational performance.

2-Learn how to design effective systems.

3-Identify the key elements of a system map.

4-Recognize why and how well designed systems are key for a culture of excellence.

5-Gain insights into improving your existing systems to support your strategic execution.

6-Explore practical examples from Shingo Prize winners on how to implement effective systems.

Who should attend

  • Leaders in Organizational Excellence
  • Operational Managers
  • HR and Organizational Development Professionals
  • Change Managers
  • Anyone interested in Operational Excellence

XcelliUm is proud to be the first licensed affiliate of The Shingo Institute in MEA. The Shingo Institute is a not-for-profit organization housed at Utah State University and named after Japanese industrial engineer Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought-leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. The Shingo Model was developed based on his teaching and is backed up by years of research.  To know more about the Model click here.

A few words about the Facilitator- Nancy Nouaimeh

Nancy, is a Shingo Certified Facilitator and Shingo Alumni, and founder of XcelliUm Management Consultancy, the first licensed affiliate of the Shingo Institute (USA) in the Middle East and Africa. An energetic leader, mentor, and culture transformation expert with an extensive expertise in Organizational Excellence, Quality Management, and Integrated Management Systems. Nancy has a passion for the implementation of Excellence Models and Principles, her work with organizations facilitates a robust continuous improvement process and outstanding achievements. She is a mentor and enjoys the mutual learning resulting from her mentorship sessions.

Holder of two Masters’ degrees in Total Quality Management, and in Agronomic Sciences & Bioengineering from Belgium, Nancy has published several book chapters and articles related to Risk Management, Quality and Excellence. She is a Chartered Business Excellence Expert (BEX-Ireland), Certified Organizational Excellence Specialist (OES -Canada), Certified Change Management Practitioner (CCMP- ACMP- USA) and is a long-term member leader of the American Society for Quality (ASQ), from which she holds three certifications (Six Sigma Green Belt, Supplier Quality, and Quality Audits certification).

In addition, she has 14+ years of experience in National, International and Government Excellence Awards. In 2022, Nancy was Awarded the Global Women in Leadership Award from GCPIT. But what she is most proud of as a mom, is her two amazing adolescent triathletes, a living example that “Excellence is a Habit”.

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