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Tue, 27 Aug



Excellence: How People Behave, Engage, and Perform

Take the first step towards building a culture of excellence that drives continuous improvement and higher performance in your organization through human- centricity.

Excellence: How People Behave, Engage, and Perform
Excellence: How People Behave, Engage, and Perform

Time & Location

27 Aug 2024, 3:00 PM – 4:00 PM GST


About the event

Excellence: How People Behave, Engage, and Perform

In today's fast-paced and competitive business environment, achieving excellence goes beyond technical skills and knowledge—it's fundamentally about how individuals and teams behave, engage, and perform. This webinar delves into the core principles of creating a culture of excellence within organizations. Join us to explore practical strategies, real-world examples, and actionable insights based on the Shingo Model, that can transform your workplace culture and enhance overall performance.

Learning objectives:

  1. Identify the behaviors that contribute to a culture of excellence.
  2. Learn the principles that drive continuous improvement across the organization.
  3. Discover effective methods to foster high levels of employee engagement and commitment.
  4. Understand how to align individual goals with organizational objectives.
  5. Lean how to integrate human-centicity principles into daily practices.
  6. Explore the critical role of leadership in shaping a culture of excellence, 
  7. Gain insights from successful case studies.

Who should attend

  • Excellence leaders and managers
  • Continuous Improvement leaders and managers 
  • HR professionals
  • QHSE managers
  • Anyone interested in improving organizational culture and performance
  • Anyone intrested int he human-centricity at the workplace

XcelliUm is proud to be the first licensed affiliate of The Shingo Institute in MEA. The Shingo Institute is a not-for-profit organization housed at Utah State University and named after Japanese industrial engineer Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought-leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. The Shingo Model was developed based on his teaching and is backed up by years of research.  To know more about the Model click here.

A few words about the Facilitator- Nancy Nouaimeh

Nancy, is a Shingo Certified Facilitator, a Shingo Alumni, and founder of XcelliUm Management Consultancy, the first licensed affiliate of the Shingo Institute (USA) in the Middle East and Africa. An energetic leader, mentor, and culture transformation expert with an extensive expertise in Organizational Excellence, Quality Management, and Integrated Management Systems. Nancy has a passion for the implementation of Excellence Models and Principles, her work with organizations facilitates a robust continuous improvement process and outstanding achievements. She is a mentor and enjoys the mutual learning resulting from her mentorship sessions.

Holder of two Masters’ degrees in Total Quality Management, and in Agronomic Sciences & Bioengineering from Belgium, Nancy has published several book chapters and articles related to Risk Management, Quality and Excellence. She is a Chartered Business Excellence Expert (BEX-Ireland), Certified Organizational Excellence Specialist (OES -Canada), Certified Change Management Practitioner (CCMP- ACMP- USA) and is a long-term member leader of the American Society for Quality (ASQ), from which she holds three certifications (Six Sigma Green Belt, Supplier Quality, and Quality Audits certification).

In addition, she has 14+ years of experience in National, International and Government Excellence Awards. In 2022, Nancy was Awarded the Global Women in Leadership Award from GCPIT. But what she is most proud of as a mom, is her two amazing adolescent triathletes, a living example that “Excellence is a Habit”.

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