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Wed, 07 Feb



Discover The Shingo Model

Your Way To Operational Excellence

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Discover The Shingo Model
Discover The Shingo Model

Time & Location

07 Feb 2024, 2:00 PM – 3:00 PM GST


About the event

Discover the Shingo Model: Your way to Excellence!

The Shingo Model, when implemented, aids organizations in establishing and maintaining a culture of organizational excellence. It's not just another program or initiative to add to an organization's plate. Instead, it introduces the Shingo Guiding Principles and outlines how they interact with systems, tools, results, and culture.

A pivotal emphasis lies in constructing efficient management, work, and improvement systems. These systems catalyze collaboration, alignment, and efficiency among individuals, driving them towards achieving the organization's tactical and strategic objectives. In doing so, the Shingo Model eradicates silos between departments and eliminates process inefficiencies.

Learning objectives

The webinar will address:

1- Introduction to the Shingo Model

2- The Shingo Model 10 Guiding Principles and Concepts

3- Why and how adopting the Shingo Model leads to changing mindsets and behaviors and induces a culture transformation

4- How to build your Excellence roadmap and kick-off your journey towards improved and sustained results

Who should attend

Directors and Managers of Organizational Excellence, Operational Excellence, Quality and HR.

XcelliUm is proud to be the first licensed affiliate of The Shingo Institute in MEA. The Shingo Institute is a not-for-profit organization housed at Utah State University and named after Japanese industrial engineer Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought-leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. The Shingo Model was developed based on his teaching and is backed up by years of research.  To know more about the Model click here.

A few words about the Facilitator- Nancy Nouaimeh

Nancy, is the first Shingo Alumni in MEA and the founder of XcelliUm Management Consultancy, the first licensed affiliate of the Shingo Institute (USA) in the Middle East and Africa. An energetic leader, mentor, and culture transformation expert with an extensive expertise in Organizational Excellence, Quality Management, and Integrated Management Systems. Nancy has a passion for the implementation of Excellence Models and Principles, her work with organizations facilitates a robust continuous improvement process and outstanding achievements. She is a mentor and enjoys the mutual learning resulting from her mentorship sessions.

Holder of two Masters’ degrees in Total Quality Management, and in Agronomic Sciences & Bioengineering from Belgium, Nancy has published several book chapters and articles related to Risk Management, Quality and Excellence. She is a Chartered Business Excellence Expert (BEX-Ireland), Certified Change Management Practitioner (CCMP- ACMP- USA). Certified Organizational Excellence Specialist (OES -Canada) and is a long-term member leader of the American Society for Quality (ASQ), from which she holds three certifications (Six Sigma Green Belt, Supplier Quality, and Quality Audits certification).

In addition, she has 14+ years of experience in National, International and Government Excellence Awards. In 2022, Nancy was Awarded the Global Women in Leadership Award from GCPIT. But what she is most proud of as a mom, is her two amazing adolescent triathletes, a living example that “Excellence is a Habit”.

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